JigyaQ is a brand name owned by WriterBabu Online Services Private Limited, which is an Indian company registered under the Companies Act, 1956, having its registered office at 193A, Pocket J&K, Dilshad Garden, New Delhi, India, PIN 110095 and its operational office at H.No.31, Ward 40, Hari Om Nagar, New Bailey Road, Danapur, Patna, Bihar, India, PIN 801503 (hereinafter referred to as “Company”, which expression shall, unless repugnant to the context or meaning thereof, means and includes its legal representatives, executors, administrators and permitted assigns).
The User represents and warrants that he/she is competent and eligible to enter into legally binding agreements and that he/she has the requisite authority to bind himself/herself to these Terms, as determined solely by the provisions of the Indian Contract Act, 1872. The User may not use this Website if he/she is not competent to contract under the Indian Contract Act, 187, or is disqualified from doing so by any other applicable law, rule or regulation currently in force.
JigyaQ provides an online platform which brings together Experts and Users. Experts can register themselves through a self signup process and set a fees for answering different types of questions related to their expertise on a per question basis. A User can browse through different categories and chose Experts from a listing of experts in that category. They can read the details of that Expert which the expert has submitted to be displayed on the platform. User can ask question to the Expert by paying the fees online through our partner payment gateways. Upon successful payment of fees the question is submitted to the Expert which the Expert can answer in their own time, not exceeding more than 7 working days.
The User expressly agrees that notwithstanding anything contained hereinabove, he/she may be contacted by the Company or any of its affiliates/partners relating to any service availed of by the User on the Website or anything pursuant thereto.
It is expressly agreed to by the Parties that any information shared by the User with the Company shall be governed by the Agreement.
These Terms shall continue to form a valid and binding contract between the Parties, and shall continue to be in full force and effect until:
Whichever is longer; the Parties agree that certain portions of these Terms shall continue to remain in full force and effect indefinitely, even after the expiry or termination of these Terms as contemplated herein.
The use of this Website by the User, including browsing the Website is free of cost. The User is only required to pay for the service availed by it from the Expert. The Website will deduct its commission while paying the same to the experts.
The following payment options are available on the Website, through our payment gateways:
The User and the Expert understand and accept that the process of payments options available at JigyaQ shall be regulated as per the guidelines, directions, notifications, circulars prescribed by the Reserve Bank of India and the financial institutions issuing the debit or credit cards. (Please explain here as to how the payment mechanism would work)
Transactions on the website shall be secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit card and debit card information is not received, stored by or retained by JigyaQ/ Website in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
Users can request for refund by sending an email to [email protected] for questions which remain unanswered after the threshold time which is 7 days until and unless specified otherwise by the Expert. The threshold time will be displayed on the Expert profile page and the Users are advised to check that to set the expectation appropriately. Once the refund request is raised via email the refund will be initiated within 7 working days and the amount shall be received by the User depending upon the banks involved the process.
JigyaQ reserves the right to suspend or terminate a User’s access to the Website and the Services with or without notice and to exercise any other remedy available under law. In cases where:
In no event, including but not limited to negligence, shall JigyaQ, or any of its directors, officers, employees, agents or content or service providers be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of , or the inability to use, the Website or the content, materials and functions related thereto, the Services, User’s provision of information via the Website, lost business or lost End-Users.
The User hereby expressly agrees to defend, indemnify and hold harmless the Website and the Company, its directors, affiliate service providers, consultant, recruiters, employees, officers, agents and their successors and assigns, against any and all claims, liabilities, damages, losses, costs and expenses, including consultant/ attorney’s fees, caused by or arising out of claims based upon the User’s actions or inactions, including but not limited to any warranties, representations or undertakings, or in relation to the non-fulfillment of any of the User’s obligations under this Agreement, or arising out of the User’s infringement of any applicable laws, rules and regulations, including but not limited to the infringement of intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers, or the infringement of any other rights of a third party.
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of WriterBabu Online Services Private Limited, its affiliates or its content suppliers and is protected by the copyright and trademark laws of India. Furthermore, with respect to the Website created by the Company, the Company shall be the exclusive owner of all the designs, graphics and the like, related to the Website.
Unless expressly agreed to in writing, nothing contained herein shall give the User a right to sue any of Website’s brand names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, images and other distinctive brand features.
The User agrees to not create and/ or publish it’s own database that features substantial (eg: expert listings, fees) parts of this Website/JigyaQ without WriterBabu Online Services Private Limited and / or its affiliate's (as may be applicable) express written consent.
The User is aware that the products displayed on the Website are the artistic creations of their respective owners, and that all intellectual property, including but not limited to copyrights, relating to the said products resides with the said owners, and that at no point any such intellectual property stand transferred from the aforementioned creators to the Website/Company, or to the User.
The User/Expert undertakes to not use any of the intellectual property displayed on the Website in any manner that may cause or is likely to cause any confusion among existing or prospective Users of the Website.
The User is further aware that any reproduction or infringement of the Intellectual Property of the aforementioned owners by the User will result in legal action being initiated against the User by the Respective owners of the intellectual property so reproduced/infringed upon.
It is expressly agreed by the User that this Agreement and any contractual obligation between JigyaQ and User shall be governed by the laws of India.
Any dispute, claim or controversy arising out of or relating to this Agreement to arbitrate, including determination of the scope or applicability of this Agreement to arbitrate, or User’s use of the Website or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator to be jointly appointed by such User and the Company. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be New Delhi. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.
Courts at New Delhi shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, User’s use of the Website or the Services or the information to which it gives access.