User and Expert data privacy and security is very important to us. We take all measures possible to ensure that all data that stay with us is secure and private. We do not share your data with any third party partner and don't use your personal data in any way beyond the requirements of operating this platform. With even experts we share only what you fill in the question form. Whatever information you share while asking question is your sole descretion.
#1 When you land at our website we let Google Analytics and Facebook place a cookie in your browser. The information that is shared through that cookie is nothing personal but just the time and duration for you you visit our website. That cookie also tell us about the device you are using and what IP was used while accessing the website. All this data is stored and maintained by analytics providers and we do not store any of these data.
#2 When you register on jigyaQ we store your name and email. We do NOT store your password but we encrypt the password you provide into something which a human or even a powerful computer can not decipher your password from. We store that encrypted sequence of characters to identify you when you login next time. This information is securely stored in our database and is never shown to anyone. Even you can just see just your name in your profile.
#3 When an expert creates his or her public profile under the profile section after login, that information is stored in our databse and is shown as it is to users on our website. Since it clearly says it is a "Public Profile", it is a public information and is not private. As an expert you are required to share only that information which you are comfortable in sharing with everyone else.
#4When a user asks a question to an expert, the details provided in the question is saved in our database and is visible in expert's profile section.
#5While making payment for the question fee the billing information is stored in our database and your name and email is forwarded to the payment gateway. We do not store any credit card information or netbanking details at our end. Whatever information provided by you once on the payment gateway's portal is governed by their respective data policies and we do not have any control over it.
#6When an expert provides an answer that answer is stored in our database and the same is visible in user's profile section. The answer is also sent through an email to the user's email address.
All data transmitted between our servers and the web browser a secure HTTPS connection.
Users and Experts are not allowed to share or expose publicly the information contained in the question or the question itself and similary the information contained in the answer or the answer itself.